CANCEL, RETURN AND REFUND POLICY

 

Process,Terms and conditions

  • Request for order Cancellation/ change of product/order/ model can only be accepted before dispatch of order.
  • Kindly contact Customer Care Hotline +91-8926-401-401 Mon-Sat 11am-6pm , cc@tushti.in
  • In-case the order is already dispatched and the customer wish to cancel & return the order, 10% of the Order Value will be deducted against 2 way freight, Bank & other charges.
  • In case of change of product ,The customer has to bear the difference between the prices of two products (At actual) before despatch of order, additional 5% of order value will be charged once order is despatched or delivered.
  • If the product is delivered and the customer wish to change or return the product, it should be initiated within 3 Days of delivery. The following conditions shall be applicable:
    • The product should be in its original packing, with outer box, MRP tags and all other accessories and manuals that it was dispatched with.
    • The product should not be damaged.
    • The returned item will be checked thoroughly to decide its fitness of the case for return or refund.
  • If the product has been accepted for return/ refund, 10% bank, courier & other charges will be deducted and remaining amount will be refunded once the product is received back in intact condition , refund will be credited in original payment mode within 7 - 10 working days which depends on your bank.
  • If the product is opened, it loses its return & refund policy privileges.

 

 

Tushti hai toh santushti hai.

 

 

 

 

 

(Hindi)

Terms and conditions:

  1. Product order ya model me change sirf product dispatch hone se pahle sweekar kiya jayega.
  2. Product agar pahlehi dispatch ho gaya hai toh customer ko freight charges bharane padega.
  3. Replace karte waqt agar purana product aur naya product inke price me koi farak hoga toh who charges customer ko bharane padega.
  4. Agar product customer ko milane ke baad use change karna hai toh 3 Din ke andar procedure karna chahiye.

Iske liye niyam:

*Original packaging, box, MRP tags, sabhi accessories aur manual jinke saath product bheja gaya thaw h sab saat me wapas bhejana padega.

*Product me koi bhi prakar ke damages nahi hone chahiye.

  1. Return ya refund ke liye product ki jaanch karane ke baad 7-10 working day me refund diya jayega lekin usame se 10% bank charges + other charges kaate jayenge
  2. Covid 19 ke paristhiti ko dekhate hue agar product ko open kiya gaya hai toh who product return nahi kiya ja sakta