Return and Refund Policy

Return and Refund Policy (English):

Terms and conditions

  • Request for change in product/order/ model can only be accepted before dispatch.
  • If product is already dispatched, the customer has to bear at actual to and fro freight charges.
  • The customer has to bear the difference between the prices of two products (At actual).
  • If the product has reached the customer and he/she/they wish to change or return the product, it should be initiated within 3 Hours of delivery. The following conditions shall be applicable:
    • The product should be in its original packing, with outer box, MRP tags and all other accessories and manuals that it was dispatched with should be sent along.
    • The product should not be damaged
    • The returned item will be checked thoroughly to decide its fitness of the case for return or refund
  • If the product has been accepted for refund/return, 3% bank charges will be deducted and remaining amount will be refunded within 7 - 10 working days.
  • If the product is opened, it loses its return or policy privileges. This policy has been added due to Covid-19 outbreak.

 

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Return and refund policy (Hindi):

Terms and conditions:

  1. Product order ya model me change sirf product dispatch hone se pahle swikar kiya jayega.
  2. Product agar pahlehi dispatch ho gaya hai toh customer ko fright charges bharane padenge
  3. Replace karte waqt agar purana product aur naya product inke price me koi tafawat hogi toh who charges customer ko bharane padege
  4. Agar product customer ko milane ke baad use change karna hai toh 3 ganton ke andar procedure karna chahiye.

Iske liye niyam:

*Original packaging, box, MRP tags, sabhi accessories aur manual jinke saath product bheja gaya thaw h sab saat me wapas bhejana padega.

*Product me koi bhi prakar ke damages nahi hone chahiye.

  1. Return ya refund ke liye product ki jaanch karane ke baad 7-10 working day me refund diya jayega lekin usame se 3% bank charges kaate jayenge
  2. Covid 19 ke paristhiti ko dekhate hue agar product ko open kiya gaya hai toh who product return nahi kiya ja sakta